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Got Questions? Need Help?

Text credits are used in 2 scenarios:

1) When some text your tag/keyword. For example, you post on social media and ask people to text your tag/keyword, it will use one credit per text in.

2) Text credits are also used when you send a Group Text (Text Alerts). For example if you send a Text Alert to 50 contacts, then it will use 50 credits.

Absoluetly not! Your unused text credits ROLL OVER to the next billing period as long as your account remains in active status.